Privacy Policy

Holy Scribe (“Holy Scribe,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit holy-scribe.com (the “Website”), place an order, contact us, subscribe to communications, or otherwise interact with Holy Scribe. By using our Website, you acknowledge the practices described in this Privacy Policy. 1. Information We Collect We may collect personal information that you provide directly to us as well as certain information automatically when you use our Website. Information You Provide Depending on how you interact with Holy Scribe, this may include: Your name; Email address; Telephone number; Billing address; Shipping address; Order information; The name you submit for a personalized Holy Scribe piece; Preferred spelling, transliteration, or personalization details; Gift recipient information; Gift messages or special instructions; Communications you send to us; Reviews, testimonials, or feedback; Marketing preferences; and Other information you voluntarily provide. Because Holy Scribe creates personalized products, information such as a person's name or requested inscription may be necessary for us to create and fulfill an order. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. 2. Payment Information When you make a purchase, payment information is generally processed by third-party payment-processing providers. Depending on the payment method you choose, these providers may collect information such as your: Credit or debit card number; Expiration date; Billing information; and Other information necessary to authorize payment. Holy Scribe does not necessarily receive or store your complete payment-card information. Payment providers process your information according to their own privacy policies and security practices. 3. Information Collected Automatically When you visit our Website, we or our service providers may automatically collect certain technical information, including: IP address; Browser type; Device type; Operating system; Pages viewed; Referring website; Approximate geographic location derived from your IP address; Date and time of visits; Website interactions; Shopping-cart activity; and Other diagnostic or usage information. We may use cookies and similar technologies to collect some of this information. 4. How We Use Your Information We may use personal information to: Process and fulfill orders; Create your personalized Holy Scribe piece; Determine or prepare the requested name, inscription, or associated biblical verse; Communicate with you regarding your order; Process payments; Arrange shipping and delivery; Provide tracking information; Respond to questions and customer-service requests; Handle returns, replacements, refunds, or damaged shipments; Prevent fraud and unauthorized transactions; Maintain and improve our Website; Understand how visitors use the Website; Improve our products and customer experience; Maintain business and transaction records; Comply with legal, tax, accounting, and regulatory obligations; Protect Holy Scribe, our customers, and others; Send marketing communications when permitted; and Carry out other purposes disclosed to you when information is collected. 5. Personalized Name and Verse Information Holy Scribe specializes in personalized biblical keepsakes. When you provide a name, spelling, transliteration, or other personalization information, we may use that information to: Identify an appropriate biblical name or spelling; Determine an associated biblical verse; Prepare an inscription; Communicate the personalization instructions to a scribe, artisan, designer, or production partner; Produce your custom item; and Maintain records necessary to support your order. We limit the use of this information to legitimate business purposes associated with providing our products and services. We do not claim ownership over your name or personal identity simply because you provide it to us. 6. How We Share Information We do not disclose personal information unnecessarily. We may share information with service providers and business partners when reasonably necessary to operate Holy Scribe, including: Payment Processors To securely process payments and prevent fraud. Shipping and Delivery Providers To package, ship, track, and deliver your order. This may require sharing your name, shipping address, telephone number, email address, and relevant customs information. Scribes, Artisans, and Production Partners Because Holy Scribe products may be individually created or inscribed, we may provide the name, inscription, verse, spelling, or other information necessary for a scribe or production partner to create your piece. We do not need to provide those partners with unrelated personal information. Website and Technology Providers We may use companies that provide website hosting, ecommerce infrastructure, email services, analytics, security, cloud storage, customer support, and other technical services. Professional Advisers Information may be provided to accountants, attorneys, insurers, consultants, or other professional advisers where reasonably necessary. Legal Requirements We may disclose information if reasonably necessary to: Comply with applicable law; Respond to lawful government requests; Comply with subpoenas or court orders; Prevent fraud or illegal activity; Protect our legal rights; Protect customers or other individuals; or Investigate misuse of our Website. 7. Sale or Sharing of Personal Information Holy Scribe does not sell personal information for monetary payment. Certain privacy laws use broad definitions of “sale,” “sharing,” or “targeted advertising” that may include some disclosures involving advertising or analytics technologies. If Holy Scribe uses technologies that create an opt-out right under applicable law, we will provide the legally required method for exercising that choice. 8. Cookies and Similar Technologies Our Website may use cookies, pixels, tags, local storage, and similar technologies. These technologies may be used to: Keep the Website functioning; Remember shopping-cart contents; Remember preferences; Maintain security; Analyze Website performance; Understand visitor activity; Improve Website functionality; and Measure the effectiveness of marketing. Some cookies are necessary for the Website to function properly. Other cookies, including analytics or advertising cookies, may be optional depending on your location and applicable law. You may be able to control cookies using your browser settings or any cookie-preference tool provided on our Website. Disabling certain cookies may affect Website functionality. 9. Analytics and Advertising We may use third-party analytics services to understand Website traffic and customer interactions. These services may collect information regarding your device, browser, IP address, pages viewed, purchases, and Website activity. If we use advertising services, those services may use cookies or similar technologies to measure advertising performance or display relevant advertisements. Where applicable law requires consent or provides an opt-out right, we will honor those requirements. 10. Email and Marketing Communications If you subscribe to our mailing list, request information, or otherwise consent to receive promotional communications, we may send you information about: Holy Scribe products; New designs; Biblical name and verse content; Special offers; New collections; Stories and educational content; and Other Holy Scribe news. You may unsubscribe from promotional emails by using the unsubscribe link included in the communication or by contacting us. Even if you unsubscribe from marketing messages, we may still send transactional communications regarding an order, payment, shipment, customer-service matter, or other business relationship. 11. Text Messages If Holy Scribe offers SMS or text-message communications, we will use your telephone number in accordance with the consent you provide and applicable law. Consent to receive promotional text messages is not a condition of purchasing a product unless expressly permitted by law. Message and data rates may apply. You may opt out of promotional text messages using the instructions provided with those messages. 12. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to: Complete orders; Maintain customer-service records; Process refunds or warranty claims; Maintain financial and tax records; Prevent fraud; Resolve disputes; Enforce agreements; and Satisfy legal obligations. Different categories of information may be retained for different periods. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it. 13. Data Security We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. We also rely on reputable third-party providers for services such as payment processing, website infrastructure, and delivery. However, no method of electronic transmission or storage can be guaranteed to be 100% secure. Customers should therefore use reasonable care when transmitting information online. 14. International Shipping and International Data Transfers Holy Scribe serves customers in multiple countries. If you live outside the United States, your personal information may be transferred to, stored in, or processed in the United States, Israel, or other countries where Holy Scribe or its service providers operate. These countries may have different data-protection laws than your country of residence. Where required by applicable law, we take appropriate measures relating to international transfers of personal information. 15. Your Privacy Rights Depending on where you live and which privacy laws apply, you may have rights concerning your personal information. These rights may include the right to: Request access to personal information we maintain about you; Request correction of inaccurate information; Request deletion of certain personal information; Request information about how we use or disclose your information; Obtain a copy of certain information; Withdraw consent where processing is based on consent; Object to or restrict certain processing; Opt out of qualifying targeted advertising; Opt out of qualifying sales or sharing of personal information; and Appeal certain decisions regarding privacy requests where required by law. These rights are subject to applicable legal exceptions. For example, we may need to retain transaction information for tax, accounting, fraud-prevention, legal, or contractual reasons. 16. How to Exercise Your Privacy Rights To submit a privacy request, contact: Email: info@holy-scribe.com Please include enough information for us to understand your request. We may need to verify your identity before providing, correcting, or deleting personal information. We will not discriminate against you for exercising a privacy right provided by applicable law. An authorized agent may submit a request on your behalf where permitted by law, although we may require appropriate proof of authorization. 17. California Privacy Rights If you are a California resident and the California Consumer Privacy Act, as amended (“CCPA”), applies to Holy Scribe, you may have additional rights regarding your personal information. These may include the right to: Know the categories of personal information collected; Know the sources from which personal information is collected; Know the business or commercial purposes for collecting information; Know the categories of third parties to whom information has been disclosed; Request access to specific pieces of personal information; Request deletion; Request correction; Opt out of qualifying sale or sharing; Limit certain uses of sensitive personal information where applicable; and Exercise privacy rights without unlawful discrimination. Holy Scribe does not sell personal information for monetary consideration. If our practices constitute “sharing” or “sale” under California law, we will provide the applicable privacy choices required by law. California residents may contact us at info@holy-scribe.com to submit a privacy request. 18. European Economic Area, United Kingdom, and Similar Jurisdictions Where GDPR, UK GDPR, or similar data-protection legislation applies, Holy Scribe processes personal information under one or more appropriate legal bases. Depending on the circumstances, these may include: Contract We process information when necessary to fulfill your order or provide a service you request. For example, we need your name, personalization instructions, delivery information, and payment-related information to create and deliver your product. Legitimate Interests We may process information for legitimate business purposes such as fraud prevention, customer service, Website security, improving our services, and managing our business. Consent Where required, we may rely on your consent for marketing communications, optional cookies, or other specified activities. You may withdraw consent where permitted. Legal Obligation We may process or retain information when required by applicable tax, accounting, regulatory, or other laws. Where applicable, you may also have the right to lodge a complaint with the data-protection authority in your country. 19. Children's Privacy Holy Scribe's Website and commercial services are not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 through the Website without appropriate parental consent. A parent or guardian may purchase a personalized product for a child and provide the child's name for the purpose of creating that product. In such circumstances, the information is provided by the adult customer as part of the personalization request. If we learn that personal information was collected directly from a child in violation of applicable law, we will take appropriate steps to delete it. 20. Gift Orders If you purchase a Holy Scribe product for another person, you may provide personal information about the recipient, such as: Their name; Shipping address; Personalized name or inscription; and Gift message. You represent that you are authorized to provide information reasonably necessary to fulfill the gift order. We use recipient information primarily to create and deliver the requested gift and for related customer-service purposes. 21. Reviews, Testimonials, and Customer Photos If you voluntarily provide a review, testimonial, photograph, video, or other content, we may ask for permission to publish or use that material. We will not treat private order information as a public testimonial merely because you purchased a product. Where we request permission to use a customer's photograph, story, or testimonial for advertising or marketing, any use will be subject to the permission obtained and applicable law. 22. Social Media Holy Scribe may maintain accounts on third-party social-media platforms. If you communicate with us through a social-media service, that platform may collect and process information according to its own privacy practices. Information you make publicly available on social media may be visible to other people. 23. Third-Party Websites Our Website may contain links to third-party websites or services. Holy Scribe does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information. 24. Do Not Track and Global Privacy Controls Some browsers provide “Do Not Track” signals or similar privacy preferences. Because standards concerning these signals continue to vary, our Website may not respond to every type of browser signal. Where applicable law requires recognition of a valid opt-out preference signal, such as a legally recognized Global Privacy Control, we will handle the signal as required by applicable law. 25. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in: Our business; Our Website; Our technology; Our services; Our privacy practices; or Applicable laws. When we make changes, we will update the Last Updated date at the top of this page. Material changes may also be communicated through the Website or by other appropriate means where required. We encourage you to review this Privacy Policy periodically. 26. Contact Us If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns regarding the handling of your personal information, please contact us: Holy Scribe 11 Blue River Way Lakewood, New Jersey 08701 United States Email: info@holy-scribe.com Phone: +1 386-999-7779 Website: holy-scribe.com